Import Supervisor

Company: ARC GLOBAL LOGISTICS INC
Location: Long Beach
Posted on: September 28, 2024

Job Description:

This position is for local residents only.
Sorry, Visa / sponsorship not available.

Import Supervisor

• Receive, review and process documentation for an assigned base of accounts, and process documents through the system
  
• Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
  
• Coordinate with brokers to ensure timely ISF filings and import customs clearance
  
• Provide proactive information to the customer regarding arrival, delivery and shipment status
  
• Ability to handle a shipment from receipt of pre-alert to delivery
  
• Ability to handle 50-75 files per month including higher complexity shipments and customers
  
• Coordinate with COD customers to ensure payment is received prior to delivery
  
• Coordinate with truckers to ensure timely deliveries
  
• Negotiate with vendors on rates when necessary
  
• Generate and compile various spreadsheets or reports
  
• Anticipate problems and work on solutions when they happen
  
• Solve complex problems with tact and calmness
  
• Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
  
• Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience
  
• Assist Import Manager to supervise a team of 4 operations staff.
  Requirements:
  
  • Min. 5 - 10 years' supervisory experience in air / ocean import operations, with a freight forwarder / NVOCC
    
  • Strong understanding of air / ocean import procedures and regulations
    
  • Strong account management experience
    
  • High level of responsibility
    
  • Good written and oral communication skills
    
  • Must be self-motivated, able to work in a team and independently
    
  • Must be detail oriented, have the ability to multitask and meet deadlines
    
  • PC Proficient in Microsoft Office Products
    
  • Cargowise Experience a plus
    
  • Authorized to work in the US for any employer

Keywords: ARC GLOBAL LOGISTICS INC, Santee , Import Supervisor, Professions , Long Beach, California